M
ManCheese
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- 1
Green Life advertises in HT, and seems to be well known.
In spite of a thread at TY where someone had a fit about some unresolved issue, and because the person who complained didn't seem to be very diplomatic about their complaint, I chose to contact Green Life to see how strong their service would be.
"Brian" (admittedly just a handle) was very quick to respond when I had a specific question about their inventory/strain availability.
"Brian" e-mailed me twice in response to my questions.
"Brian" did so very quickly, and was both friendly & helpful.
More than 6 weeks later, and AFTER an order was both placed and paid for,
nothing has shown up.
More than 10 requests for status update, requests for explanation RE: "what happened and/or what is the problem?", and ZERO replies.
I've written to the address "Brian" wrote from, I've used the automated "Contact Us" link. I've never once been unfriendly or disrespectful.
I was very patient. I waited WEEKS before the nature of my e-mails was anything other than simple and inquisitive.
About 1 week ago, I wrote what was at least the tenth message - explaining that I would prefer to figure out what went wrong privately and 1-on-1 with Green Life via e-mail... but that if there was no response soon, I would not hesitate to make my complaint public by explaining what seems to be a blatent rip-off on "the forums" i.e. making fellow community members aware of this situation.
I decided to trust Green Life because they claimed to have BBCheese in REG (not fem'd) form, and most others only seemed to have Fem'd.
I decided to place trust in them because "Brian" was prompt and courteous when I first contacted Green Life.
Everyone knows you take your chances...
But people should know that based upon current lack of e-mail response and NO ORDER BEING FILLED, you might be taking a much BIGGER chance of getting ripped off if you choose Green Life.
$120 down the drain (apparently).
I'm surprised HT accepts advertising from a biz with such horrible customer support.
If anything changes or gets resolved, I will update here.
In spite of a thread at TY where someone had a fit about some unresolved issue, and because the person who complained didn't seem to be very diplomatic about their complaint, I chose to contact Green Life to see how strong their service would be.
"Brian" (admittedly just a handle) was very quick to respond when I had a specific question about their inventory/strain availability.
"Brian" e-mailed me twice in response to my questions.
"Brian" did so very quickly, and was both friendly & helpful.
More than 6 weeks later, and AFTER an order was both placed and paid for,
nothing has shown up.
More than 10 requests for status update, requests for explanation RE: "what happened and/or what is the problem?", and ZERO replies.
I've written to the address "Brian" wrote from, I've used the automated "Contact Us" link. I've never once been unfriendly or disrespectful.
I was very patient. I waited WEEKS before the nature of my e-mails was anything other than simple and inquisitive.
About 1 week ago, I wrote what was at least the tenth message - explaining that I would prefer to figure out what went wrong privately and 1-on-1 with Green Life via e-mail... but that if there was no response soon, I would not hesitate to make my complaint public by explaining what seems to be a blatent rip-off on "the forums" i.e. making fellow community members aware of this situation.
I decided to trust Green Life because they claimed to have BBCheese in REG (not fem'd) form, and most others only seemed to have Fem'd.
I decided to place trust in them because "Brian" was prompt and courteous when I first contacted Green Life.
Everyone knows you take your chances...
But people should know that based upon current lack of e-mail response and NO ORDER BEING FILLED, you might be taking a much BIGGER chance of getting ripped off if you choose Green Life.
$120 down the drain (apparently).
I'm surprised HT accepts advertising from a biz with such horrible customer support.
If anything changes or gets resolved, I will update here.