Okay, my apologies for being late to the party. I post this without malice. Seriously, no hatred here, just safety for all.
Regarding the MH Lamp, I suggest the OP de-energize the fixture and inspect all connectors for faulty wiring practices. If applicable, simply disassemble each connector to inspect wires for proper mechanical connection that is secure and safe. Google assembly standards for wire connections, with regard to wire strip length, torque requirements etc. I don't expect anyone to have a torque meter, but the idea is to better understand what is acceptable.
After spending some time researching MH, I cannot say with confidence that the connectors used on your new lamp are the same as the connectors used on my TS3000
, from 2021. So...this may all be a moot point.
I know MH made some changes to their lineup, and unfortunately image's of the cabling and connectors are not available. So I am unable to comment on your connectors.
In short, the hardware itself is not faulty. The QA/QC, Manufacturing Practices, and Test Protocols are at fault.
Every single, and I mean "specifically" every single mechanical connection inside each connector, on my MH TS3000
Apparently, they do not require a torque specification for a mechanical connection that experiences temperature changes on a daily basis over its lifecycle, while the intended usage requires height changes over a grow cycle, meaning...the cables will be moving over time as you adjust the height of the lamp to accommodate your grow. Safely securing the cables and keeping them clear of the drivers and chassis are safe practices otherwise know as cable management.
If my explanation requires more information then suffice to say, ignore my observations.
Having said that...in my personal experience MH would not have been my recommendation to you Sir.
My apologies if I have in any way offended anyone, as this was not my intention.
I still use my MH TS3000
, as I was lucky to catch the problem before it started a fire. I have enough confidence in my ability to address the issues and am in the process of replacing it now.
Additionally, MH customer service was as faulty as the lamp.
I sent a video and pictures of my findings, including the observation that all connections were loose. They responded with this..."Our engineers have concluded you have a faulty"T" connector."
The connector they sent is sitting on my shelf. I already addressed the problem myself.
Jeez, I hope I don't get my ass handed to me for sharing this...hey, just Google, "Mars Hydro
and cable fires etc.
Best to you.