I recently had an older model upgraded to electronic ignition and it failed within a month. The guy who handles emails was a douche because I was slightly pissed the thing failed so quickly. I'm not saying I was justified in being such a jerk to the guy, but when money is on the line, irritations can occur.
That being said, they figured it HAD to be something I did. They had to point out that I used teflon tape on the connections when they said not to, so therefore it had to be my fault. Honestly, they were dickheads. Never could it be that something failed with their product, it all had to be my fault and they continually reminded me of this in email dialogues.
they were also fucking slow as shit fixing and sending the unit back and it turned out it that the ignition module failed, so it was nothing I did.
On the other hand, i was having an issue with my
Sentinel controller. They send me very quickly a loaner, fixed and shipped my unit within the day of receiving, and were super cool.
so my .02 is FUCK green air, I'll never buy your shit again for being such dickheads. I'll take chinese made with great customer service over american with shitty attitudes.
