biggerbud420
- 3,624
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Omg you seriously got a pic? It would be a good meme!! Just laugh it off that all you can do brother sorry that sucksi found what i believe to be the problem. it is a dumb owner of the fan , somehow when i installed the filter i put a fcking plastic bag with straps in it inside the filter and forgot to take them out . so after taking aqua man advice and crank the bitch up my fan blades are now broke into pieces because the damn fan sucked the bag of straps out of the filter and into the fan last night
no pic wish i would have thought about that i can get a pic of the broken fan blade lolOmg you seriously got a pic? It would be a good meme!! Just laugh it off that all you can do brother sorry that sucks
That's awesome love that company!!!so i emailed ac infinity and told them that i was an idiot and broke my starter blade/fan and asked them if i could buy a starter blade or new or used fan motor . they informed me they do not sell parts but Richard the rep who was emailing told me this
Richard (AC Infinity)
Feb 12, 2021, 2:26 PM PST
Hi Kelly,
Thank you for following up with your response! I am sorry to hear about the damage to your fan unit.
Normally, our customer support department is unauthorized to process any warranty claim or replacement requests for items not covered under our warranty policy.
However, assuming that this product was purchased from an official AC Infinity storefront, I would like to have a new replacement sent out to you as a one-time exception.
In order to get started, please provide us with the following information (no screenshots or images):
(1) The order number associated with this order. (Amazon, eBay, or AC Infinity Website order number).
(2) The Name and Shipping Address where you would like the replacement sent.
(3) A Telephone Number that you would like to associate with the replacement of this order.
I look forward to hearing back from you soon. Again, thank you very much for reaching out to us with this inquiry!
Kind regards,
Richard H.
Customer Support Agent
AC Infinity
"Your Cooling Solutions Provider!"
yea im glad i went with them . i never asked for a free one i just asked if i could buy replacement parts .nice! good for you! and good on them too. makes me feel good that i'm rocking 2 of their fans in my grow
that's a rarity today. kind of reminds me of the way things used to be when i was youngeryea im glad i went with them . i never asked for a free one i just asked if i could buy replacement parts .
Right! They should be in the money making business. If people want to.buy your shit and then they want to buy extra shit. Frickin sell it to them!I’m a happy ac infinity customer also. I misplaced my temp sensor and contacted them for a replacement. Apparently they don’t sell parts on Amazon in Canada. So to order direct from manufacturer a $20 probe would cost $100 delivered. Now that’s a f’n joke
Don't get me wrong. I do like the stuff though. LolRight! They should be in the money making business. If people want to.buy your shit and then they want to buy extra shit. Frickin sell it to them!
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