Make sure everything is STERILE.
Always use a fresh razor blade. Always put your freshly cut clones in a cup of R/O or distilled water. Wipe your cutting board down with 99% alcohol. Wipe your scissor with alcohol.
Cut clones at a 45degree angle, make sure it is a perfectly sliced cut.
Sterilize your cloning machine with soap and water and a little bleach. Use a heating mat underneath to keep the water around 75 degrees.
Only use good, healthy moms.
And you totally have to make sure they are in the neopreen inserts or rockwool or rapi rooters REALLY TIGHT. Not what is stated above. If the clones aren't held tightly they will rot.
1ml
Roots Excelurator per gallon of R/O water is all I use to root clones.
Clonex for my rooting gel. After roots show a tiny bit I add 2.5ml GH Micro, 2.5 Grow, 2.5 Bloom as well as 15ml. of Rhizotonic to a gallon of water to feed the roots and green up rooted clones.
I don't use a cloning machine, I use the 98 cube rockwool slabs.
I have used cloning machines, they work well. But I need the roots in media rather than just pure hanging roots.
If roots don't show in 4 weeks I throw them out. It usually takes 10 days - 3 weeks for all of mine to show nice long white roots.
Good luck!