ohthatguy8
- 1,647
- 263
So just wanted to share this experience. Building out my new room so I ordered from them on line. I usually hit a local shop but tried to save time. Got to emails from them one said half of my order was being shipped and it had the right address. The other half of the order was on back order and would be mailed later. The second email had the wrong address. I called ASAP and notified them that the order had the wrong address. I was told they would change it ASAP. 2 days later an email notifying me the items shipped still had the wrong address. I called again ASAP and no one could help me. I tried to contact them for the next 10 days and never was able to get anyone that could issue me a refund. I was told last Tuesday that it would be 4 business days. So I still can't talk with anyone that matters and still no refund. I paid with PayPal so this dispute could take 180 days. Looks like I'll be dropping pay pal too. Also the timers I ordered 1 of the 5 doesn't even work. Use caution when using this company and understand going in that they only want your money and could careless about u getting what I paid