^ Not sure but have been on multiple boards(icmag, GC,ect) . I have been a admin on multiple software from phpbb to vbull : So why on eath can't staff change it lol Exp when I won't make journals or any of that in-till then.
When you cant even reply back , its kind of comical I have patiently waited for the staff 3 times, once a year if you can fucking change a very simple and easy task...... so Very unprofessional when it takes literally 5 seconds to do for a member .
Anyways not trying to bash but its def not a excusable reply by your staff that you can't change them only because a lot of members would ask as well, exp when you could even allow users to change it themselves in their permissions .