sgt. schultz
- 282
- 28
Just so everybody knows, Reef went way out of his way to send me replacements for some nearly 2 year old LP's that didn't germ for me. I have been a loyal customer since I started and suffered a devastating personal loss that made a mess of my emotions and shamefully, after the 2nd time he told me my beans were returned to him by Canadian Dept. of Agriculture or post office or whatever dept. does that, I had doubts they were ever sent. I am now thoroughly convinced I was wrong. Today I received generously more LP's then he was replacing along with some Burmese Pure he threw in as a bonus. On top of that, the envelope they were packed in was sliced open and not even taped over. Reef not only didn't give up, he packed beans so ingeniously on this attempt that even though they were opened and inspected again, they came through (miraculously not even falling out of sliced open envelope). Thanks Reef for your courteous, professional and honorable (more honorable then mine) behavior even as you were enduring your own hardships.