And this is the problem with dealing with China... Lots of talk, but little action.
It is however, understandable... They are a long ways away, and there is a language barrier.
I bought 12 LED lights from China, and seven of them have burned out... they were all good quality when they worked, and they all worked for at least a year, maybe a year and a half. Some burnt out after about two years, and some are going strong in well over 3.
I mean really, what do you expect from a communist country that exploits its workers?
Better to bite the bullet, and just buy another light... anything is better than sending it out for repairs after harvest! Lol.:)
Nope, living in America we have plenty of experience with Chinese products.
Americans are finding out more and more, it's just not worth it to do business with a Chinese company unless you are willing to forget about warranties and refunds on faulty products... Sometimes it's better just to bite the bullet and buy another one, as they are so cheap.
Hi Ken dog,
Welcome to
Mars Hydro Family :)
This message just freshened my sleepy brain this morning! :D:D Firstly , I'm sorry if your business with my compatriots was not going on well , and it made you disappointed. Secondly, I would like to say, thanks for choosing Chinese products again and again, cuz I believe you still like it, If it's really so bad, I don't think you still would spend money for troubles, again and again. Maybe at this moment you wanna say "I have no choice, Chinese stuffs are cheap" but low price really equal cheap quality? Maybe you forgot how many big companies in this world locate their factory in China, most products in this world are still labled "Made in China", such as Apples, Philips, even many Luxury brands are still made in China... Check around your home, pots in kitchen, cups, sofa, TV, bed...I guess most of them are made in China :) If made-in China is doomed to be bad, I don't think this world still can work normally.
But I have to admit, there are still some Chinese people don't obey the rule in business, but it's just a part, I think in every country there are some people like this. But we can't deny all just because of a part. Still, I can't say our company is perfect, but those problems people respond to us only can make us better. Me and other staffs in
Mars Hydro all are pretty young, we are patient, we are like fresh meat in this world, not influenced so much by this commercial world yet, all we want is working hard, and try to help our users. :) Hope you can believe in us.
I also think language barrier should be a reason to make us more patient and understandable to each other :)
Yeah, maybe you really should have a trip in China, I believe you will change some mind about this country. Stereotypes are everywhere. People think Italians eat pasta everyday, think Americans eat fried food all the time, think indians wear their costume clothes everyday... but when we really stand on that land, we will feel it's a totally new place, all stereotypes might be gone.
I have traveled in couple of different countries, to be honest, no where people can work hard as Chinese people do, Chinese are very efficient as well. This is a very objective comment :)
Anyway, wish one day you will visit China, and have a good trip here ! If you are also a grower, wish you big big harvest!
:)
