AC Infinity Cloudray S6 FREE Gen2 Upgrade!

Newty said:

Thanks for letting us know. That's the first one I got also but the second email I got said it could be 3-4 weeks to process my request. I guess I'll just have to wait and see, maybe my thread attracted to much attention lol.

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Yeah, that'll teach you not to share. Lol

Yea the farm overloaded them

Just got my shipping confirmation and tracking number should have my fan on v-day

I have a Gen2 that failed oscillating after 3 months. I wonder if they will replace it…

Grower1974 said:

I have a Gen2 that failed oscillating after 3 months. I wonder if they will replace it…

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I’m sure they will just fill out a warranty ticket on their site

I

budsofgeorgia said:

i got this email about an hour ago

Kenny (AC Infinity) Feb 9, 2024, 11:19 AM PST *** This is an automated email being sent to you from the AC Infinity Customer Support Department regarding your CLOUDRAY upgrade request. Please do not respond to this message *** Thank you for your reaching out to us in regards to the CLOUDRAY S6 GEN 2 upgrade! This message is to indicate that we have received your message. Our agents will be working as quickly as possible to assist you. Please note that we are experiencing an influx of inquiries at the moment so there may be a significant delay in response time. Please allow 3-4 weeks for your request to be processed. Thank you for your patience and understanding! Kind regards,

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I just got an order confirmation for the replacements, we might not have to wait the 3-4 weeks after all!

I got this:

Please note that we are experiencing an influx of inquiries at the moment so there may be a significant delay in response time. Please allow 3-4 weeks for your request to be processed.

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LoveGrowingIt said:

I got this:

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Yeah, apparently we hit the whammy.

it will happen just be patient ac infinity is a stand up company , i do not know of any other company to even make an offer like this
the way i see it it's free cant complain if it take a little longer to get it

LoveGrowingIt said:

I got this:

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I got that same message but then 8 this evening, I got an order confirmation so I'm thinking it's going to be quicker then we think but they are sending the email to cover themselves just in case. Website still shows it's in stock but like someone said above, it is awesome what they are doing and no big deal if it takes a little longer.

budsofgeorgia said:

it will happen just be patient ac infinity is a stand up company , i do not know of any other company to even make an offer like this
the way i see it it's free cant complain if it take a little longer to get it

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I'm not complaining. I was thinking, however, that the new features would motivate me to run it from a controller. The problem is, I don't have any open ports on my controllers. So, now I'm thinking of getting one of their new 8-port controllers.

LoveGrowingIt said:

I'm not complaining. I was thinking, however, that the new features would motivate me to run it from a controller. The problem is, I don't have any open ports on my controllers. So, now I'm thinking of getting one of their new 8-port controllers.

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i got mine plugged into a 5 dolla wall timer from wal mart comes on for 3 hours off for 30 miins

i got these motors from china for 1,25 each and fixed mine lol

budsofgeorgia said:

i got these motors from china for 1,25 each and fixed mine lol

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Thanks for the tip and the link. I will do the same, that way my spares will at least be more reliable. Installing the different motors doesn't mess with UIS/Controller 69 functionality right?

Newty said:

Thanks for the tip and the link. I will do the same, that way my spares will at least be more reliable. Installing the different motors doesn't mess with UIS/Controller 69 functionality right?

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if you get these you have to change the white connector take the one off the old motor and put on the new

budsofgeorgia said:

it will happen just be patient ac infinity is a stand up company , i do not know of any other company to even make an offer like this
the way i see it it's free cant complain if it take a little longer to get it

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I know it will. I'm grateful for the op otherwise i wouldn't have known about this.

Sunasun said:

I know it will. I'm grateful for the op otherwise i wouldn't have known about this.

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can you imagine just what all were missing out on because we do not know about it

budsofgeorgia said:

i got mine plugged into a 5 dolla wall timer from wal mart comes on for 3 hours off for 30 miins

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I have mine running on controllers that were included with my exhaust fans. The specs for the Gen 2 fans have new features that can only be used with their programmable controllers.

LoveGrowingIt said:

I have mine running on controllers that were included with my exhaust fans. The specs for the Gen 2 fans have new features that can only be used with their programmable controllers.

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cool but i dont have the controller i got my fan from them 3 years ago and i was not gonna spend 100 bucks for a new one so i got a cheap timer

LoveGrowingIt said:

I have mine running on controllers that were included with my exhaust fans. The specs for the Gen 2 fans have new features that can only be used with their programmable controllers.

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If you're talking about the wind and oscillating modes only being able to be used with the Controller 69, according to the manual on their website the modes can be activated with the push buttons directly on the fan.