Here's the deal.
This product we are offering to the market for the first time ever, after years of development, is truly unique. There is nothing else quite like it anywhere in the WORLD. You may already have other products that you know and love, and have no need or desire for this at all. That's OK. Sorry we can't do business, but we're glad you're out there Getting It Done and we wish you continued success.
If one does desire to purchase this product, now or in the future, there is one way to do so: with a US POSTAL MONEY ORDER delivered via the US MAIL to our PO BOX. Our web site makes this as easy as it can possibly be. You don't even need the web site, once you know the cost structure and mailing address. U.S. Postal Money Orders are a traditional, respected form of payment with a long history in this nation, and in the cannabis industry also. Nothing new here.
There are no other purchase options offered at this time. We sincerely regret this, but it is unavoidable due to circumstances. There is a concerted effort to push people exclusively onto digital payment systems, which we refuse to accept. Credit card companies are scumbags, especially PayPal. It is our opinion that everyone at PayScum, from the CEO to the janitor, should be drawn and quartered, and their heads displayed on pikes as a warning to others. We refuse to give these cocksuckers a dime, let alone total control over our business and livelihood. Fuck them all. Money orders are much cheaper and less headache for US. You want our product? Send us a money order.
Brad at Hemp Depot accepts only money orders also, last I checked. For some reason his customers don't complain about it. Or maybe they do, it's just that Brad doesn't worry about it too much, because he's selling something unique that can't be gotten anywhere else. Just like us.
Despite the vast numbers of clueless idiots who live and breathe in this nation, there are still plenty of non-idiots among us, who in many cases are living in states where it continues to be HIGHLY FROWNED UPON to grow or even possess weed. Like ours, for example. These people have long been in the very intelligent and forward-thinking habit of paying CASH for everything, for security reasons. That's one good example of who just might be interested in our product. Such types will appreciate the simplicity and discretion of our ordering process, the lack of personal data being collected/stored by our website, etc.
People who insist on paying with a card for everything, who get highly agitated when they have to do anything more than just sit on their fat, lazy ass and click a button, are NOT part of our customer base. We don't want to talk to such people on the phone or by email either, honestly. Odds are they're only calling in the first place because they were too lazy to read the forum thread we specifically created for everyone to ask and receive answers to any question they may have.
At this moment and for probably the next month, our only means of contact for customer support is via this forum. Again, there is no other place this product is being advertised and sold at this time. THCFarmer gets this as an exclusive first.
We do not offer telephone support. This is a conscious choice we actively made, for good reason. We despise phones. They are an inefficient, outdated, and damned irritating mode of communication. None of us have a phone at all, period, for any purpose. We refuse to be slaves to Big Brother technology. We are well aware that a large and growing number of others out there feel the same way. We recognize also that some customers really LOVE to talk on the phone. We don't. Sorry.
We also do not offer email support. This is a conscious choice we actively made, for good reason. Over time, email is becoming less and less reliable as a method of communication, especially for a business. Emails often get eaten by overzealous spam protection, or Because Reasons. Lost/silently eaten emails piss off both us and the cutomer, and dealing with spam is a constant, never-ending nightmare. Email SUCKS.
We prefer to use forums as our customer support venue as much as possible, because that's where questions and answers can be publically posted so that everyone can read and learn. Did you see the link on our site which says 'Forum', that when clicked on, says "Not implemented yet, try again later"? That ought to have been a major clue.
We are in the process of putting a "contact us" button on the site, just like many other web sites have had for decades, where people can communicate to us through the site without the horror of email. It will take some weeks to develop this function, because it shares code with the Forum, and I'm still thinking through different aspects of how that should be implemented. Good computer programming takes TIME, thought, and a lot of work. I just spent three damn months implementing what's already there, obsessing over every detail of the look and feel and getting the flow of everything just right, only to have some selfish, judgmental asses shit all over it on day 1. Thanks.
Many big name companies in this industry won't even deign to grace this lowly forum with their hallowed presence, yet right here you have a knowledgeable representative answering questions every day openly and HONESTLY, answering every question that can be answered without giving away our secret manufacturing process (which is the entire foundation of our business, mind you) and that's not good enough?
Maybe it isn't. And that's OK. The beauty of a free market is people can shop wherever they please. Regardless of one's needs or desires, there is likely somebody out there filling that role. That's what we do also, for our particular customers and THEIR needs. We understand and accept that we can't please everyone. We recognize that some will disagree about certain things. It's the nature of business, and life.
We always welcome serious questions and feedback from curious bystanders and potential customers alike. What is ridiculous is having to endure all this shit talk and harsh judgment from people who in some cases have already declared from the first minute they want nothing to do with our product, period, site unseen. Then some want to lecture about business, salesmanship, etc, when you know nothing about why we purposely chose to do things our way, and seemingly aren't interested in knowing? I do believe 'FUCK OFF' is the appropriate response.
What's with all of these grandiose declarations from certain parties about "no serious grower..." will do this or that? This sounds like yet another example of the No True Scotsman fallacy. Who the hell appointed YOU as the Official Representative of all Serious Growers? There happen to be many different kinds of growers who can legitimately be called serious, with many different ways of viewing the world, and some of them happen to be laughing at you right now. OUR customer base.
All we've done here is spent three years making a valuable and useful product which is truly unique, which existing customers have already declared their love for, but damned if we can even GIVE it away to such a hard ass crowd. The USA is a toxic and ugly place these days. No wonder so many people are leaving.
You think we don't know how to build a web site that checks all the boxes Your Type Feels need to be checked for this to look like a Serious Product Used By Handsome People Whom You Personally Like And Approve Of? You think we couldn't orient every aspect of this site and sales pitch exclusively to Getting That Money, Baby, if that were the sole aim of this outfit? You think we couldn't offer all sorts of easy payment options including credit cards to please the broke asses, lazy asses, and narcs, with token phone and email support going to a voice mailbox that never gets checked, wrap everything up in fancy packaging, mark it up to twice the price, and watch the dollars roll in?
When the one guy asked me how does this compare with such and such other product, and I tell him "Honestly, I don't know", you don't think I could have lied and been like "oh yeah man it's much better than that junk, we've used that stuff before and it's OK but srsly THIS, man, wow, sooo much better" and have him and others warming up that credit card?
If the goal was to rip people off I would guess there are a hundred much easier ways to do it, none of which would look anything like what we are actually doing here. USE YOUR BRAIN.
The thing about good products is, word does inevitably get out one way or another. Rest assured there will be plenty of crow and smelly ass feet for the shit talkers to dine on before it's all said and done, so save your appetite.
We look forward to sending out these FREE bags to whoever is voted for to receive them and accepts delivery, or if all else fails, any rando who just wants one to try. If none of these self-appointed Real Serious Growers are interested, then we will happily send every one of these bags to some broke ass, very appreciative NOOB instead, and let them have the benefit of being first. Fuck it.
Hope this helps... :|