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morugawelder 23 Replies 3,011 Views
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morugawelder

morugawelder

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#1
Has anyone ordered from Grower Lights ? Been like a month since I ordered , only heard fro him couple of times.
Curious if anyone out there knows him ?
 
#4
I ordered mine from them and they were great to me. I ordered the HLG 600 kit and did not pay for assembly since its so dam easy. I paid i think $20 for a potentiometer and they just wired it in for nothing. Not exactly a huge deal but communication and service was great. Have you tried emailing them about your concerns? mistakes can happen and maybe they messed something up
 
#6
Aqua Man said:
I ordered mine from them and they were great to me. I ordered the HLG 600 kit and did not pay for assembly since its so dam easy. I paid i think $20 for a potentiometer and they just wired it in for nothing. Not exactly a huge deal but communication and service was great. Have you tried emailing them about your concerns? mistakes can happen and maybe they messed
detroitjoe said:
took your cash and ran away?
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i hope not , I ordered late March , he replied thanks for order , charge on my visa . Then he relied a week later saying it be a hard 2 weeks till till they can assemble and test . Due to demand .
I completely understand that , but an update would be cool , just
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I’ve emailed him about 4 times ,no reply
 
#8
Aqua Man said:
I ordered mine from them and they were great to me. I ordered the HLG 600 kit and did not pay for assembly since its so dam easy. I paid i think $20 for a potentiometer and they just wired it in for nothing. Not exactly a huge deal but communication and service was great. Have you tried emailing them about your concerns? mistakes can happen and maybe they messed something up
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Yes about 4 times , don’t want to be a est , jus
Aqua Man said:
That would concern me also. I can only give you my experience. I hope it works out maybe try calling?
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i just called a half hr ago . I got his voice mail saying he’s either helping other customers or it’s aft store hours . Said leave name and number and they’ll get back to me . Well this was at 3 so I don’t think their closed .
 
#9
morugawelder said:
Yes about 4 times , don’t want to be a est , jus

i just called a half hr ago . I got his voice mail saying he’s either helping other customers or it’s aft store hours . Said leave name and number and they’ll get back to me . Well this was at 3 so I don’t think their closed .
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Idk where you live but its good friday.
 
#12
He returned my call earlier , apologize for the long delay , said they'll be out in a few days , So thats great news , Great to hear back from him after so long , so no harm no foul .
Thanks for all your replies ! Itching to try these sweeties out !
 
#13
Glad to hear because I was thinking about holding off placing more orders in the future to be safe
 
#14
well got to excited to soon , said he anticipating them being shipped on Monday ( today ) and would get a tracking # , but nothing yet , e - mailed him a few hrs. ago .

This order went in on 3 - 27 th. he replied Happy Growing , 28 th he said it'll be a strong 2 weeks , here we are its 4 - 22 , and got my card half paid off already .
 
#15
morugawelder said:
well got to excited to soon , said he anticipating them being shipped on Monday ( today ) and would get a tracking # , but nothing yet , e - mailed him a few hrs. ago .

This order went in on 3 - 27 th. he replied Happy Growing , 28 th he said it'll be a strong 2 weeks , here we are its 4 - 22 , and got my card half paid off already .
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Nothing that wasn't already posted in the linked thread. You'll get your lights. It will just be a wait. I strongly recommend taking a gander at it. Others including myself had the same experience you're experiencing. The only difference is his lead time has been extended even further.
 
#17
The manufacturer, HLG, gets back ordered all the time. They may be waiting on HLG. They'll be good lights when they come, I have 3.
 
#18
Phylex said:
Nothing that wasn't already posted in the linked thread. You'll get your lights. It will just be a wait. I strongly recommend taking a gander at it. Others including myself had the same experience you're experiencing. The only difference is his lead time has been extended even further.
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I don't mind a little wait , as I'm still rocking the blurples , but its been quite more than a month , and been paid for . At the very least keep in contact with your customer when they contact you .
 
#19
SoLowDolo said:
My advice to people is - cancel your fucking order! You could very well cancel your order, get your money back, order from another website, and still get it quicker!😂😂
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who else carries them ?
 
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