
SchwiftyGrower
Supporter
- 2,468
- 263
You seem to feel a personal attack is coming your way.I won't fight it anymore!
4 Mars FC 4800s going in garbage today!
How long after I start bashing Mars on here will my 4 free replacements arrive from the sponsor who's lights are guaranteed to never burn my house down?
Do your research man, this is regarding the TSW series not the FC series. The TSW series have a HORRIBLE safety issue regarding where the power cable is plugged into. It’s a cheap solder on the board itself that doesn’t have a waterproof coating. Their customer service and warranty removed their 5 year warranty and changed it to 1 year because of this instead of actually fixing the issue….if that doesn’t raise alarms I don’t know what to tell you.
The FC series, a lot of their safety issues were fixed and addressed and their 5 year warranty was placed on those products. I am sure you won’t have any issues with your lights, but regarding customer service…I would listen to your peers who have had run ins with them and take that and make your own assessment.