i was letting buzz handle this cause he is the 1 that help me....
but at this point I will chime in........
i hate to say it but there CS is Better then Most USA Base Company.......
I have order 4 time and I'm doing 1 More Right Now...... My company now has a # with them..... Vicky will email you asap when dealing with them..........
Sound like you need to just have a talk with them and make a Deal....
they will take care of you..... ship to my place in Ten..in a week........
there is No BS with Aliba.. just the people that don't want to use them........have a lot of bs to talk about china this china that.. it all comes from CHINA.......
Chinese factories have no laws about counterfeiting. They will absolutely use fake parts with brand labels to meet price points.
They always have. Look at the fake gibson and fender guitars they churn out by the 1000’s.
Not saying the lights dont work but we will see for how long. And are the diodes and drivers what they are labeled?
One truth in my opinion is you get what you pay for.
None of the lamps any of the posters got on alibaba are old enough or even properly tested for the owner to give a recomendation to spend money on one.
The forums are the worst place to trust info so much confirmation bias in place of actual info needed.
Bunch of parrots in forums. Read around. All kinds of weird failures and bad drivers on the chinese kits.
Failures on
hlg too but part or lamp replaced in every case i read. Good luck with the shenzen factory. Lots of sales reps but only issues with replacement stories out there. And the usa companies are way way overpriced.
I think growers should boycott the led grow light industry demanding reasonable pricing for a sheet or strip of little low power plastic lights and a computer driver. But thats another topic.
Sorry rant over. But you keep buying lamps and dont even know if they will work for months yet. How bout years? They better or hid was a much better value.
You really only know about their shipping at this point.
