TheNEBeanery
- 72
- 33
? Not sure what you meanWell, they ARE doing you a favor.
Nobody NEEDS anyone else's money.
I don't care what anyone else says brother. Hospitality is good business. You have a right to ask about your card being used in a country you had no business with. Business is not a favor! Business is business. End of story.seems as thought this company has a problem with americans!
this is copy and pasted from a thread.
What's up my fellow growers.
I hate to make a posting like this but I felt I had to do no one else runs into this problem.
Last night I was making a order from Crop King Seeds.
This morning I got a phone call saying someone was using my card in China. Now CropKing is in Canada. Over all my transaction was declined because they could not process my card outside of the USA. I forgot.
But here is the part of the story I want you to hear. I talked with Lisa on the web chat to ask what was up. This is how the talk went:
Lisa
Hello Jon. How may I help you?
Jon
I just tried to order from you last night and this morning my card was said to be used in China shopping mall...
Lisa
9:11 am
Jon... understand that most seed companies don't even allow credit cards for AMericans
tell your government to change the laws
Jon
Kind of upsetting this has never happened to me before and your website was the only one I have used
Lisa
then tell your government to change the laws
or pay cash like 50% of our customers
Jon
That is not a very friendly response...
Why the hostility?
I would be happy to use my paypal if you accept that payment
Lisa
because Americans need to understand that we are actually doing you a favor
you are not even allowed to order seeds
let alone use your credit card
Jon
Ok. At the end of the day money is money... Why does it matter who it comes from?
Lisa
correct
Jon
I am not understanding the hostility for Americans that you have?
Lisa
it is your government
they set the rules
and the rules say "you are not allowed to use a credit card or even buy seeds"
so we break these rules for you people
Jon... I am very busy here.
what is your question?
Jon
Your website seems very friendly but I don't understand the hostility to me because our government.
I am sending you a msg because my card number was somehow taken from your site and used in China
And you are on the subject of our government..
Delivered
And after that point she closed the chat.
So it seems that CropKing has a problem with Americans Unhappy
I honestly thought it was a valid question I was asking... But I was met with hostility.
Just be warned people please. Business is business there in no way should anyone get a response like that. Even more so when they said there company is based on "word of mouth".
LiquidJade
he later went on to say this
Update:
Just now got off the phone with the "owner" of the company. Said his name was mark. He is the largest seed guy in the world!!!
Anyways. I was informed he was doing me a favor in even taking my phone call. He stated that he was so busy with orders that he does not care about my order he needs less orders because of his demand. It's bad business I think. I am just letting the growers know.
I don't know guys...
Honestly that is not the response I was wanting to get...
if you want to read the whole thing go here
spread the word people!!!! this is exactly the kind of people we don't want running the market!
__________________
I respect your knowledge of the craft but good Sir I cannot second you on your position. Business is business and being rude is being rude. I appreciate the information about the card being used out of said country. Fraud is a very real problem and concern.Nobody is entitled to buy anything... and no one can force somebody to go into business.
We should appreciate our vendors, and acknowledge what they do for us.
100% my man! (Virtual handshake)I will not argue against rude being rude... I agree about that.
So yes...There was no reason to be rude.
I am just making the point that there is also no reason to cut off your nose to spite your face. If you want the product, get the product regardless of how rude or polite the seller is.
You obviously have no idea how commerce goes.What I mean is you should appreciate the fact that he is even willing to sell you any seeds at all.
I agree with the owner of the company... He doesn't need anyone's business or their money.... He's doing everyone a favor.
So you would continue to shop at home depot if they treated you like Shit Everytime you shop? Or any retail store for that matter? What if the owner of your local grocery store traded you that way? Would you still buy your produce from there?. Idgaf what you have, gives you no right to treat people wrong. To hell with your seeds,I can order elsewhere.You know hire many companies shop over here that aren't suppose to?In my opinion, there needs to be more appreciation for the people that are putting out the products, that we as consumers, have the privilege to buy.
True, credit is given where credit is due.In my opinion, there needs to be more appreciation for the people that are putting out the products, that we as consumers, have the privilege to buy.
To each his own. I can't get with being disrespected when I'm spending my hard earned money....legal or illegalI don't care how I am treated at Home Depot... I will buy what I need, when I need it... regardless of how I am treated.
There's more than one way to skin a cat, there's more than one way to grow, there's more people out there with the same product and poetically for less. That's why we have the saying "good customer service"... Cause you want your customers to be happy so they can come back. Your business well never thrive with the attitude you have.....If you don't need the product that bad, then don't buy it... But if you need the product... Buy it.
Why should you let someone else's attitude dictate what you do and don't purchase?
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