Ok, so now that were armed with a little more information, were able to inspect this issue a little more closely, and search for the origins of the issues at hand.
With newly transplanted plants into bigger pots, I notice we have drainage issues, such as Aquaman describes, whereas the root ball is front and center, and substrate is loose, and not rooted well, (still relatively new and expanding) so the water simply slides though, and sometimes out the sides....
Other times, we have a deeper problem. The root ball is highly developed. and were simply not getting very good penetration whatsoever. Scaling, precipitation, Salt buildup my even be present. Either way, surfactants are going to help the situation greatly, but in this second case, it become highly critical, and paramount that great care, time and effort is put into ensuring total saturation, and penetration occurs to the substrate.