I just emailed NASC and this time they responded right away...
Hi there!
My apologies for the issue with the website! Our team has actually been working on updating our website and along with that has come some other issues. Please know that they are working diligently to try and resolve the issues. In the mean time, here are some tips to get everything running smoothly for you:
1) We have a known issue with our website where a large number of items in the cart (over 30) or leftover promotional items can slow down the site considerably. If you're able to load the account page here:
https://northatlanticseed.com/my-account/ there is an option to "empty cart". I know it's not fun to have to pick everything out again, but I promise it will help.
2) Clear the browser cache on your device. This website has instructions on how to clear your cache across several different devices:
https://clear-my-cache.com/If you use Google Chrome, you can start typing "clear browser cache" right in the address bar where you would enter a link, and it should populate a handy little icon to take you where you want to go.
I would assume other browsers such as Safari, Firefox, ect would have a similar feature.
3) Try using an incognito window or private browsing window and that should help. I would recommend not logging into your user account to place your order if you are experiencing these issues with loading the cart and things of that nature--we can always add your order to your user account after it has been placed.
Hopefully that helps! If you follow all those steps and still are getting errors, please let me know and I'll see what we can do!
Best,
NASC Team